Common Questions
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At the moment, my production capacity is limited since my time at the torch is just a few hours each week. Please expect approximately 3 weeks before your order is shipped out. I’m working on expanding my capacity over the coming years so I can create and ship arrangements even faster! Thank you so much for your patience and understanding as I grow Glasswork Garden.
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Of Course! Please visit the custom order listing to explore your options for a customized bouquet
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Important Notice: Handle with Care!
I strongly discourage cutting or bending the stems of your glass flowers. The vibration from cutting can travel up the stem and cause the flower to break, while bending stresses the glass and may lead to cracks or breakage.
Glasswork Garden is not responsible for any damage caused by altering the stems. I mean... you’re going to do what you’re going to do, but just know that I won’t be replacing flowers that are broken after delivery due to stem alterations. So please, handle with care!
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At Glasswork Garden, each piece is carefully handcrafted just for you, which means I do not accept returns based on a change of mind. However, I take great care in packaging your order with plenty of cushioning to ensure it arrives safely. In the rare event that your glass flowers arrive damaged, please reach out within 14 days, and I’ll happily send a replacement your way.
Please note that Glasswork Garden is not responsible for any damage caused by cutting or bending the stems after delivery. Thanks for understanding!